Have you ever been in a situation that was emotionally charged and the stakes were high? And it was difficult to find the right words? Back Pocket Coach™ provides 33 power-packed communication strategies to support you in creating satisfying conversations that result in good outcomes for you and others. These just-in-time strategies will help you move through conversations masterfully—whether you’re engaging with one person or a team of people.
The Game Changing Conversations’ 8-step process prepares you for any difficult or high stakes conversation. Context and Methodology gives you insight and understanding for how to use the Worksheet. The Worksheet itself is a template you will use for thinking through challenges and creating a strategy that supports a successful outcome.
“Ingenious! This book is a great tool for those who want to improve relationships both personally and professionally by increasing the ability to communicate effectively while attending to the best outcome for everyone. Great job, Diane and Alexandra!”
— Suzanne McFarlin, PCC, BCC, Executive Leadership Coach
Who We Are
Alexandra Ross coaches women in leadership, executives and teams in aerospace, government and industry. Coaching since 1998, she brings over 25 years of business experience to every coaching conversation. Alexandra is an ICF Master Certified Coach.
Diane Brennan coaches women in leadership, executives and teams in healthcare, aerospace, engineering and academics. In addition to coaching, she brings 25 years of experience as a senior executive in healthcare. Diane is an ICF Master Certified Coach.